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Application for New ATM Card — Lost or Damaged Debit Card

If your debit card is lost or stolen, block it first through the bank's app or customer care. Then use one of these applications to request a new card.

Ready-to-copy samples

Replace the parts in [square brackets] with your own details.

New card for a lost or stolen card

To,
The Branch Manager,
[Bank Name],
[Branch Name, City]

Date: [Date]

Subject: Request to issue a new debit card (lost card)

Respected Sir/Madam,

I hold a savings account no. [Account Number] with your branch. My debit card ending in [Last 4 Digits] was lost on [Date]. I have already blocked the card through [customer care / net banking] on [Date].

I request you to kindly issue a new debit card for my account at the earliest.

Thanking you.

Yours faithfully,
[Your Name]
[Mobile Number]
[Signature]

Replacement for a damaged card

To,
The Branch Manager,
[Bank Name],
[Branch Name, City]

Date: [Date]

Subject: Request for replacement of damaged debit card

Respected Sir/Madam,

I hold a savings account no. [Account Number] with your branch. My debit card ending in [Last 4 Digits] has been damaged and is not working at ATMs or payment machines.

I request you to kindly block the damaged card and issue a replacement card. I am submitting the damaged card with this application.

Thanking you.

Yours faithfully,
[Your Name]
[Mobile Number]
[Signature]

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Tips

Frequently asked questions

What should I do first if my ATM card is lost?

Block it immediately through your bank's app, net banking, SMS service or customer care number, then request a new card.

How long does a new debit card take?

Usually about 7 to 15 working days by post, depending on the bank. Some branches issue an instant card over the counter.

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